Nkuyege offers a wide range of products and services in order to support SMEs in their business in the domestic and international market.
Frequently Asked Questions
It consists mainly of propane and butane, or a mixture of the two. It is stored under pressure as a liquid and becomes a gas when released from a pressurized container.
LP Gas in Uganda is available in cylinders for domestic use and bulk tankers for industrial applications, providing a clean, safe, and efficient energy source.
LP gas cylinders come in various sizes to suit different needs and usage patterns. Common sizes available in Uganda include 6kg, 12kg, and 45kg cylinders
We deliver all the leading brands, including Shell, Stabex, Total, Rubis, Oryx, Ola, Mogas etc. We are a one stop LPG centre.
You can usually place an order by logging into your account on the LPG Nkuyege online delivery portal and following the instructions to schedule a delivery.
Delivery times can vary depending on factors such as location, demand, and the specific delivery service. However, we aim to deliver within a specified time frame, which is often communicated during the ordering process.
Yes, we offer order tracking features that allow customers to monitor the status of their delivery in real-time. This typically includes updates on order processing, dispatch, and estimated delivery times.
Yes, we offer order tracking features that allow customers to monitor the status of their delivery in real-time. This typically includes updates on order processing, dispatch, and estimated delivery times.
In case of any issues or concerns regarding your online LPG order, you can usually contact customer support through various channels such as phone, email, or live chat support available on the portal. Customer support representatives are trained to assist you with any problems you may encounter.
It is possible, we offset the price of the empty and either you top up or we refund some money to you.
It depends on the appliance you use and how long you use it. The good thing Nkuyege is going to track the usage of your gas and advise in advance by providing gas consumption report. We are also introducing smart gas usage tracking device in the due course.
Yes, Upgrading is allowed, all you have to do is to bring the cylinder you have and pay for a top up.
An additive is added to provide LPG a characteristic odour. This is in order to alarm the user in case of a leak. Also, when you pour soapy water over the cylinder, it will bring bubbles at the point of leakage. However, we have smart solutions of gas leak detectors which you can buy and install at home.
Store cylinders in a well-ventilated area, away from open fires, electrical appliances and power points. Never store the cylinders close to a heat source or in direct sunlight.
LPG is stored in the cylinder in 2 phases; liquid at the bottom and vapour at the top.
When you ignite the gas, you withdraw product in vapour form as the liquid is vaporizing inside the cylinder. The upright position ensures that the vapour remains at the top and the liquid at the bottom for safe use.